Support

We're here to help when something breaks.

Tell us what went wrong and we'll respond with next steps. Signed-in users get auto-filled contact info, and every ticket receives an email receipt with a tracking ID.

What to expect

Sane triage windows

Most tickets get a human reply in < 12 business hours.

Secure context

We include your task ID and metadata for faster debugging.

Email receipts

You’ll get a confirmation via Resend and can reply to continue the thread.

Tell us what's going on
How can we reach you?

We'll send confirmation and follow-ups here.

Drop the task identifier if this relates to a specific transcription.

What happened?

Include any steps to reproduce, context, or links that help us resolve this quickly.

What happens after you submit

  • We create a ticket and email you the ID within seconds.
  • Our team triages new tickets in under 1 business day (often faster).
  • You can reply to the receipt email to continue the thread.